Customer Testimonials
Easy and I was out in less than 2 hours. The waiting area is reasonably comfortable as well.
The time and service fue exelente, they were honest from the beginning he promises something better than that he were clear and gave me the best choice that I expect they a client forever
Always get me in when I need to get in and always very helpful with everything
Kevin was great. Was very nice and helped me and kept me informed every step of the way
I rarely leave such a poor review. But to come to a dealership that has simply moved locations only to find out that they will no longer honor a program that was the key reason for an initial purchase is worthy of this. This Subaru dealership had an oil change for life program when we purchased our new Subaru. When I brought the car in, I was shocked to learn they had discontinued the program. At the very least, they could have informed customers of this change when the program was discontinued offering them something of value in recognition of ... Read More DealerRater - Nov 12, 2026
I absolutely love the new facility. My oil change only took a little over 20 minutes! The waiting lobby and restrooms are really nice. Really enjoyed your new location.
Very accommodating, not pushy, not rude, present to deal a l with, I would recommend this dealership to friends and family.
Brand new dealership looks nice and excellent! Service was excellent, always going beyond expectations, costumer care always at par
Javier did a great job showing us the options and was quick to bring Sam in to seal the deal. Awesome car.
Dealer was helpful, understanding, timely and went above and beyond to help me with my situation.
Extremely disappointing experience. The dealership misrepresented necessary services and failed to identify a broken belt that could have potentially caused a serious accident. Their lack of attention to safety, honesty, and professionalism is unacceptable. I would not trust them with my vehicle again or recommend their services.
I had the pleasure of working with melissa and service. She kept me informed and overall did an excellent job.
They upped the service time for a previous scheduled oil change from almost 2 hours to an hour. Brilliant.
We had a very nice experience with Artur, a friendly and very helpful dealer who helped us find the car we wanted, a Kia Sportage Prestige with all the characteristics we wanted. It was a rather long procedure, but it was worth all our efforts and time. We highly recommend the Delray Kia Dealership.
Fast, efficient, polite. The only thing is that I thought that they would vacuum the car.
For starters the dealership is very clean and the staff is extremely friendly. My sales rep Stone was top-notch from beginning to end. Very thankful that I got the opportunity to work with him.
Everyone is very professional and supportive. Great staff, awesome service. Since this was my first time at this dealership, salesperson was very helpful and explained everything in details.
Thank you Kia Delray. From the moment I pulled up on the lot, sales associate David provided outstanding service throughout the entire purchase of my new vehicle. He went over and beyond in service, providing different options to meet my needs!
Called on a whim when car died towed it there and Tony went above and beyond to get my car done in the same day
Service was fast and good. A car wash and vacuum would have been nice ??
Go see K.O. KENNY BEST THERE IS TREATS YOU LIKE A HUMAN AND LISTENS
She is the only competent person there . She always gets me in and out and goes the extra mile !
Mark Mercer was very knowledgeable and courteous throughout the whole buying process. No pressure whatsoever made this a positive experience to remember ! Howard Abrahams was very thorough in explaining the financial aspect of this purchase .Thanks to Marc and Howard ,Brooksville GMC has earned my present and future business.
A great experience with concierge service. Kelly quickly set up our service appointment and Dave was on the spot with pick-up and auto return.
Went in Friday Nov. 6, 2026, and spoke with David Benedetti about just shopping for a new vehicle. He started to show us some 2027 Tellurides. We were very pleased with his approach, mannerism and knowledge of the various vehicles that were shown, There was no pressure buying.
A great experience. Thank you for the quality work and treatment. A great experience. Thank you for the quality work and treatment.
Kelly in service department is fantastic. The dealership itself is not friendly but I've found salespeople I can work with. It's my 4th or 5th Subaru
Larry Ruse was absolutely wonderful to work with! He was professional, knowledgeable, dependable, and made the entire experience smooth and stress-free. He communicated well, answered all of my questions, and truly went above and beyond. I would definitely recommend Larry to anyone looking for someone they can trust. Five stars all the way!
Larry Ruse was absolutely wonderful to work with! He was professional, knowledgeable, dependable, and made the entire experience smooth and stress-free. He communicated well, answered all of my questions, and truly went above and beyond. I would definitely recommend Larry to anyone looking for someone they can trust. Five stars all the way!
Quick and efficient service! Stopped by for a simple tire pressure check and fill-up. The staff was friendly, got me in and out quickly, and didn't try to upsell me on anything. Great customer service from the team here!
It was tremendous... was given thorough info was told what needs to be done to service vehicle and was told how much no hidden agenda
My first time at the new Subaru dealership, everybody at the express was very helpful and got my car immediately and I was out within 45 minutes. It was wonderful.
The facility is very nice and the salesman was very professional and helpful. Made my experience very easy and enjoyable
All the years I've been with (bought 3 cars there) I have always been treated very well and will give all of them a 5.
Alex Williams kept me posted as my service appointment was taken care of. Thank you, Alex.
It was a good experience at the dealer ship. Tony did a great job a
Danielle and Kathy are always very pleasant and make the best out of a bad situation. We need more people like that in this world.
Agreed to a written OTD price of $32,347 via email. When attempting to finalize, they fraudulently raised the price to $34,398, claiming a down payment increases the purchase price. When called out on the math, the GM refused to call me back and they claimed the car suddenly sold. Avoid this dealer's bait-and-switch tactics."
Some people were very helpful. Some could care less. Overall I got the car fixed.
Everything was great, I would surely tell a friend about the great experience and to come see you
This is the third vehicle I have purchase from this dealership. Have always been treated fairly and made to feel welcome.
Very high quality service. Knowledgeable. We did not feel pressured. They found us the right car.
I worked with Dave who was the sales rep when i went to look at a car at Kia Delray Dave was very helpful and showed me a low mileage Kia Sportage which i bought. The process was much better than other dealerships I've been to.
I appreciate communication and transparency. The service was better this time. I like that there is a Lyft that is available for transportation.
Came in for an oil change and recall. And a tire rotation. It was done professionally.
I own an auto repair shop in Spring Hill and wanted to make sure I share my experience with this parts team Justo he is next level patient and helpful. He was very thorough on helping me find the parts I needed and cannot recommend him enough. Thank you, Justo!
Great and quick service, very nice staff. Upset about my prior dealership being bought and no more free oil changes for life also car wash was a perk from prior dealership with service. None offered this time
I signed for an estimate , presented a 10% coupon that was sent to me and the bill was more than I signed for. I shouldn’t have to argue to have the final bill correct. I was not given an itemized list of everything that was checked on my car. (I always received that in the past)
Absolutely wonderful experience from beginning to end. My salesman A.J. was nothing but kind and honest with me about the entire process.
There great for understanding just what you need! Everyone is very knowledgeable about the job.
I feel like the dealership is part of my family because I cherish my automobile and you guys take care of it for me. I don’t have to worry about it getting done right because you guys are the best.
Kind and good service I think the survey should be short and efficient Just give the scale
Service was excellent Vehicle was ready when promised Repairs/body work completed Very easy to schedule as they communicated with Progressive
The best Talked to me about what I needed to do. He was great. - awesome
Only 2 things No Service loaner since I drive all the way from Floral City because I believe in loyalty Hard to connect with anyone on the phone These are not negative against them
Alan is great help, go to him and you will be a happy costumer, Christy in finance is great too
Came in for 20,000 miles Service. The service was done within an hour and was very expeditious. I picked up my car and drove it home to get it detailed after the service, and when I opened up the hood, there was a dirty Oil rag that one of the Magnet technicians used probably to change the oil left in the engine bait compartment near the oil dipstick right in front of the serpentine belt. That is a complete lack of maintenance discipline and goes against Maintenance 101. I called to complain, but I haven’t heard anything in return. I will ... Read More DealerRater - Nov 5, 2026
I purchased a 2020 Cadillac XT5 from Lakeland Cadillac. The vehicle was represented and sold to me as a Cadillac Certified Pre-Owned (CPO) vehicle. I received a signed CPO certification card and a 172-point inspection document. I relied on what the dealership told me. when they handed me all the certification paperwork.
There was just one rather significant problem: The vehicle was NEVER ELIGIBLE for Cadillac's CPO program in the first place. And the CPO certification paperwork bore the signatures of the dealership's General Manager, Finance Manager, and Service Manager. YOU READ THAT RIGHT! THREE MANAGERS SIGNED OFF THAT ... Read More DealerRater - Nov 5, 2026
I did not realize that you had moved until I arrived at the old location. Fortunately the new address was displayed on the building. The new location has a much bigger service department with friendly courteous personnel..
Nice people in service dept to deal with, I will be back for my next service
Donnie Pelham was my service manager. Got my Hummer H2 repaired and I am very satisfied with the service. Price was reasonable.
Everything went smooth, scheduling my appointment, the time it took from my repair, and the professionalism of my service person was excellent. I was kept in constant communication about the progress of my repair.
John was patient and thorough while discussing all my needs in a new vehicle. He made sure I got exactly what I wanted.
I was a long time customer of this dealership. I always brought my Crosstrek to their service department for routine maintenance and beyond. I recently had my car worked on at their service department. Had a significant amount of work done ($7k+). Subaru corporate was able to assist with paying for some of this through their Advocacy program, which I was happy about. Was given a loaner vehicle while waiting for parts to come in and work to be done.
Fast forward a month. After returning the loaner vehicle with the same amount of gas in the tank as when ... Read More DealerRater - Nov 5, 2026
All good Was done in time answered any questions I had and was totally satisfied with what I had done .
Yes, we're very accommodating. Zachary, help me out with a coupon. Everybody was super nice when I was there when we chatted. I didn't have to wait too long
Professional and courteous. A positive service experience. I would recommend them to others with service needs
I always have a positive experience with this dealership. Recently took my vehicle in for service was greeted and welcomed. They really wowed me when they not only performed my oil change and tire rotation but also included my 12k inspection. Very pleased with my experience here and will continue to take my Subaru here for service.
Very helpful and courteous. Worked with me till numbers came out right. Great Dealer to work with. I highly recommed.
Very professional and thorough. Everything was completed and the car is up to date on maintenance.
Great. Staff is polite and respectful of your vehicle The maintenance department accomplishes everything on the list in a timely manner
Very Disappointing Service Experience
I brought my 2022 Ford Bronco to Ford Spring Hill on November 2 for an oil change and inspection. What I discovered afterward seriously undermined my confidence in this dealership.
First, I was charged $25.99 for a BG MOA oil additive and told Ford recommends it. Interestingly, Ford’s own owner’s manual specifically advises against supplemental engine oil additives.
Second, the dealership’s inspection report has my cabin air filter marked in the “Serviced” column. Yet when I personally replaced that filter the very next day, it was absolutely filthy. There was no cabin filter replacement documented on ... Read More Google - Nov 4, 2026
Nicole went above and beyond to help me during my visit. Her communication was great and thanks to her I also got a few extra service items taken care of. She explained everything really well and was very accommodating. Thank you!
I had a scheduled service appointment with Spring Hill Ford that included their valet vehicle pickup service. I even received a text confirmation the morning of the appointment confirming the pickup window.
They never showed up. No driver, no update, and no communication.
I called the service department and left a direct message for the service advisor to find out what happened, and no one ever bothered to return my call. Complete lack of accountability and total disregard for a customer's time. If you cannot fulfill your advertised pickup and delivery services, don't offer them and don't ... Read More Google - Nov 3, 2026
Michael offered to have my car payment decreased. It's a 4 year lease. 3 years left on it. He had both my husband and my credits checked to buy out the lease. After the check, the approval was $39 less from the actual payment and for a total of seven years,but when we declined, he came with Kevin, I believe he's the financial advisor. The first mistake Kevin made he claimed that the car I have now the mileage was over 41,000 miles which is false because the current mileage we have is on the 11,000 miles for the first year. We ... Read More DealerRater - Nov 3, 2026
Has it been very good with them? I wasn't too crazy about West Palm care so I switched and so far I've been very happy. Service has been very good and everybody else has been very friendly.
The entire staff is friendly and respectful. They are also quick and efficient in their work. My favorites to work with are Lance, Jenee, Zach, and Rich the courtesy driver. Wonderful people all.
Quick and clean. Always friendly. Was super fast. New place is very nice. Parker is the best.
It was a pleasant experience with no hassles! That is all I have to say at this point.
It went well $34 was a lot of money to rotate tires Lyft ride sucked
Always a great experience at Brooksville Buick GMC! Josiah is friendly, professional, and makes the service process quick and easy. I appreciate the excellent customer service and will continue coming back!
My partner and I bought 2 vehicles from Chase (Oct 14 & 16). He is remarkable, as were the entire staff! He is a hard worker, super personable, and a great listener. Sam was easy to work with and met our needs with very fair deals. Bethany was delightful and tailored my lease to my needs.
WARNING TO SENIORS and loyal customers: This dealership is predatory!
I have purchased three cars from this business, the last one on October 21 2026 but on my last visit, they completely took advantage of me. Before I even sat down, the very first thing I told the finance manager was that I did not want GAP insurance. I explicitly said NO to the GAP policy six separate times during the process.
Despite my repeated refusals, they deliberately ignored my boundaries and fraudulently sneaked a $1,400 GAP policy into my loan anyway. To make matters worse, they never gave me a copy of ... Read More DealerRater - Nov 3, 2026
Great sales staff and finance folks. Made everything work without any surprises in the end
It alway a pleasure to visit a shop were exercise workers take care so much of your car
No pressure, great product, excellent team from start to finish. Incredible experience overall. Thank you!
Okay No I know ?? I know Okay Yeah Oh Oh ?? Oh ?? Okay ??
Ethan the service writer was vert polite and knowledgeable. He answered all my questions about new to me 2018 Ram 1500 that I bought from a different dealership.
They fixed my tire I have said enough Blah blah blah blah blah blah blah
Horrible experience, very incompetent, they sold us a car and file documents for the wrong car, many phone calls and visits. Left voice mail to Bob (supposed to be a manager) no call back, took a month to find out who is the lender. Couldn't make payment on time. I wouldn't recommend this dealership.
The experience was great the job got done well Cody offered me a ride with fifty services and my car was finished on time
Fantastic customer service! Kept me informed about everything! Kelly was amazing! I appreciate her follow up!
Everybody there is nice and friendly and explain everything about what's going on and what needs to be done
Always a good experience. Last time there was a small issue and both Soren and his supervisor fixed the issue immediately
First we had an issue with getting a tire rotation as part the oil change, he said the text meant additional not included.
Awesome customer service and very professional Highly recommended John is the best service worker you have. You should give him a raise for how he takes care of his customers
Great transaction. Great professionalism. Everyone that I dealt with were very kind and caring. The work was completed in a timely manner
Advisor was friendly and kept me informed Was a pleasure to have him take care of my car needs
